Gilles Lanteigne joined the Champlain Community Care Access Centre (CCAC) in September 2010 as Chief Executive Officer. A recognized leader with more than 25 years of experience in strategic senior-level positions, he previously served as the Executive Vice-President of Accreditation Canada for nine years. Mr. Lanteigne also held the position of Chief Executive Officer at two hospitals in Québec for 15 years. His previous work experience has involved various types of client services to the elderly, developmentally disabled and youth in long-term care homes, home care and other settings.
Mr. Lanteigne holds a Ph.D. in Public Health Management, a MBA, Master of Social Work and is a Certified Health Executive in Canada and the United States (CHE and FACHE) and has a professional accountant Certified General Accountant (CGA) and Chartered Professional Accountant (CPA). He is a surveyor for the International Society for Quality in Health Care and for Accreditation Canada, as well as a former member of the Strategic Steering Committee on Health Care Technology for the Canadian Standards Association and the Champlain LHIN Board of Directors. He is a member of the Board of Directors of the Ontario Association of Community Care Access Centres (OACCAC) and the Canadia Home Care Association (CHCA).
Mr. Lanteigne has extensive governance experience as chair of numerous boards of directors and board committees. He has a proven track record of volunteer service and has been a member of several community organizations, including the founding chair of the Pontiac Bursary Inc.
Patrice Connolly has over 25 years of management experience in health care including 15 years in various portfolios at the senior executive level. She was a senior director at the former Ottawa CCAC and has worked in both hospitals and rehabilitation centres in Québec.
Ms. Connolly is responsible for human resource and development programs that support Champlain CCAC staff in providing “Outstanding care – every person, every day.”
Some of her priorities include programs supporting employee wellness and safety, as well as employee engagement and recognition. The human resources department is committed to a talent management approach to recruitment, retention and succession planning that seeks to hire, retain and develop top talent, through concerted learning opportunities. She has established a leadership development program for the management team.
Within the communications and stakeholder engagement portfolio, Ms. Connolly has undertaken a proactive approach to promote the CCAC in the community and positively impact public understanding of CCAC’s role and services. She has established a community advisory committee and supports the Champlain CCAC Heros in the Home program which recognizes caregivers in the community.
Ms. Connolly has a Bachelor and Master’s degree in Social Work from McGill University and a Master’s of Health Administration from Université de Montréal. She has presented at numerous health care conferences on leadership, partnership and service innovations. She was a faculty lecturer at McGill University in Montréal for several years.
“It is a privilege to be part of an organization with a dedicated staff carrying out such important work in connecting people with care in Champlain,” says Ms. Connolly. “I am passionate about helping to build an organizational culture which encourages leadership at all levels to develop ideas and solutions for improvement.”
Kimberly Peterson has worked in the health care sector for more than 25 years in positions including staff nurse, clinical nurse specialist, clinical pathway coordinator, manager, director of quality and performance, and chief nursing officer in settings such as acute care, palliative care, rehabilitation, nursing education, complex continuing care and long-term care.
In 2007, Ms. Peterson joined the Champlain CCAC and was responsible for the Eastern Counties branch. In 2009 she moved to her current position leading all of client services for the Champlain CCAC. This varied experience gives her a broad perspective and deep understanding of the challenges facing the health care system.
In her current portfolio, Ms. Peterson is responsible for client services. The department’s Case Managers provide clients with an individualized assessment and access to a variety of community-based health services so that they can remain in their home. The department also plays a key role in connecting people to the resources they require beyond the services offered directly by CCAC.
Ms. Peterson has spearheaded a number of innovative programs related to integrated care in areas such as wound care and palliative care. She is a proponent of partnerships and cites the respite relief program in Eastern Counties as an example of a partnership between community agencies and family caregivers. The quality and risk division is focused on the provision of services in an equitable, safe, timely cost-effectively manner and seeks client feedback on services.
Ms. Peterson has a Diploma in Nursing from St. Lawrence College and a Baccalaureate of Science in Nursing from the University of Ottawa, where she received the Gold Medal of Merit for graduating with the highest average. She also has a Master of Continuing Education with an emphasis in learning in the workplace from the University of Calgary. She has also been an active member of the Cornwall and Area Council of the Heart and Stroke Foundation and president of the Seaway Chapter of Registered Nurses of Ontario.
“I am very thankful for the opportunities I have had in health care to make a difference in people’s lives, whether this happens by working with an individual client to solve a problem, with a team to improve an internal process or with people from other organizations to improve the coordination and seamlessness of transitions for many clients,” says Ms. Peterson. “I have been fortunate to work with many thoughtful, innovative, committed people throughout my career.”
Deryl Rasquinha has many years of experience in corporate planning, information management and technology. He has been with the Champlain Community Care Access Centre (CCAC) since November 2009, after having spent several years at the Ontario Association for CCACs in Toronto.
Mr. Rasquinha’s portfolio is comprised of a number of important departments that provide infrastructure support for the Champlain CCAC. Under his leadership, a project management office was established. In addition, he leads Champlain CCAC’s quality and safety initiatives; accreditation; corporate finance; procurement and contract management of client services and facilities; information systems/technology; business intelligence and corporate planning. Mr. Rasquinha is responsible for the organizational report card which identifies key performance indicators.
Prior to joining the Champlain CCAC in 2009, Mr. Rasquinha was the Chief of Business Planning and CCAC Sustainability at the Ontario Association of CCACs, for three years. He has also held the position of Vice President of Business, Marketing, Technology and Operations at various Ottawa high technology companies and was the Director of Operations in various departments of Bell Canada.
Mr. Rasquinha has a Masters of Mathematics (Computer Science) from the University of Waterloo.
“CCACs play a pivotal role in contributing to a sustainable health system and improving overall client care,” explains Mr. Rasquinha. “I’m enthusiastic about working with the CCAC team and our health system partners in achieving these goals.