On Monday, December 15, 2008, Ontario Health Minister David Caplan announced the government’s strategy to improve the quality and transparency in the delivery of home and community care services for Ontarians.
The announcement builds on work that CCACs have already begun to develop a provincial scorecard and one consistent process for measuring and reporting on clients’ and caregivers’ experiences with our services. CCACs will partner with the Ministry of Health and Long‐Term Care, Local Health Integration Networks, the Ontario Health Quality Council, other experts, and our community health care providers to implement this landmark provincial strategy.
Provincially, CCACs currently report on a variety of measurements, including:
Click here to view the NE CCAC M-SAA Declaration of Compliance.
Click here to view the NE CCAC Quality Improvement Plan.
Click here to view the North East CCAC Accessibility Report