Quality and Transparency
On Monday, December 15, 2008, Ontario Health Minister David Caplan announced the government’s strategy to improve the quality and transparency in the delivery of home and community care services for Ontarians.
The announcement builds on work that CCACs have already begun to develop a provincial scorecard and one consistent process for measuring and reporting on clients’ and caregivers’ experiences with our services. CCACs will partner with the Ministry of Health and Long‐Term Care, Local Health Integration Networks, the Ontario Health Quality Council, other experts, and our community health care providers to implement this landmark provincial strategy.
Provincially, CCACs currently report on a variety of measurements, including:
| Apr 1 to Mar 31 |
2007/08 |
2008/09 |
| Individuals Served: |
572,950 |
586,423 |
| Client Demographic: Age 65+ |
53% |
54% |
| Age 19-64 |
30% |
29% |
| Age 0-18 |
17% |
16% |
| Clients Placed in Long-Term Care Homes: |
35,289 |
39,652 |
| Full-Time Employees (approx.): |
5,072 |
5,370 |
| Services |
| Personal Support/Homemaking Hours: |
17,063,415 |
18,777,549 |
| Nursing Visits: |
5,892,707 |
5,981,762 |
| Shift Nursing Hours: |
1,698,887 |
1,480,078 |
| Occupational Therapy Visits: |
736,134 |
556,147 |
| Physiotherapy Visits: |
572,725 |
519,168 |
| Speech-Language Therapy Visits: |
461,484 |
274,068 |
| Dietician Services Visits: |
59,690 |
58,584 |
| Social Work Visits: |
|
79,278 |