Working with Your CCAC

When you contact your local CCAC, you will be introduced to a Case Manager, who will:

• Talk with you about your needs, and answer questions about what CCACs can provide and what’s available in your community
• Conduct a health care assessment
• Develop a customized care plan that meets your specific needs
• Check in regularly with you and adjust your plan if your needs change

Your CCAC Case Manager works on your behalf to make sure you have access to the care and services you need.

Find out more about the types of services that may be included in Care Brought to Your Home.

Client-Driven Care

The South West CCAC embraces a client-driven partnership philosophy. Our goal is to ensure that you receive the best possible service and feel good about your partnership with the CCAC. See our Client-Driven Care page for more information.