Contact Us

If you are already a South West CCAC client please call your care team direct by using your VIP phone number provided by your case manager.

If you cannot find your VIP phone number, just dial 1-800-811-5146, and your call will be re-directed. You will get a live answer from 8:00 a.m. to 8:00 p.m., seven days a week.

Map of South West CCAC offices

London – Head Office 356 Oxford Street West London, ON N6H 1T3 TTY: 519-473-9626 or 1-800-811-5147 Fax: 519-472-4045	Office Hours: 8:30 am – 4:30 pm Monday–Friday Client Services Access: 8:00 am – 8:00 pm Daily (including weekends and holidays) Email: info-london@sw.ccac-ont.ca
Owen Sound 1415 First Avenue West Suite 3009 Owen Sound, ON N4K 4K8 Fax: 519-371-5612	Office Hours: 8:30 am – 4:30 pm Monday–Friday Client Services Access: 8:00 am – 6:00 pm Monday–Friday 8:30 am – 6:00 pm Weekends and holidays
St. Thomas 1063 Talbot St, Unit 70 St Thomas, ON N5P 1G4 Fax: 519-631-2236	Office Hours: 8:30 am – 4:30 pm Monday–Friday See London after hours Email: info-stthomas@sw.ccac-ont.ca
Seaforth 32 Centennial Drive P.O. Box 580 Seaforth, ON N0K 1W0 Admin Fax: 519-527-1255 Client Services Fax: 519-527-0470	Office Hours: 8:30 am – 4:30 pm Monday–Friday See Stratford after hours
Stratford 65 Lorne Avenue East Stratford, ON N5A 6S4 Admin Fax: 519-273-2139 Access Fax: 519-273-2847	Office Hours: 8:30 am – 4:30 pm Monday–Friday Client Services Access: 8:00 am – 8:00 pm Monday-Friday 8:30 am – 4:30 pm Weekends and holidays
Strathroy 395 Carrie Street, Suite 311 Strathroy, ON N7G 3C9 Fax: 519-245-3028	Office Hours: 8:30 am – 4:30 pm Monday–Friday See London after hours
Walkerton 15 Ontario Rd, RR 2 Walkerton, ON N0G 2V0 Fax: 519-881-1425	Office Hours: 8:30 am – 4:30 pm Monday–Friday See Owen Sound after hours
Woodstock 1147 Dundas Street Woodstock, ON N4S 8W3 Fax: 519-539-0065	Office Hours: 8:30 am – 4:30 pm Monday–Friday See Stratford after hours Email: info-woodstock@sw.ccac-ont.ca

Most hospitals in the South West region are staffed with South West CCAC personnel
during daytime hours. Ask your local hospital staff how to get in touch with the
on-site CCAC staff to access CCAC services.

Map of South West Hospitals

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