Community Care Access Centre | Home

Contact Us

If you are already a South West CCAC client please call your care team direct by using your VIP phone number provided by your case manager.

If you cannot find your VIP phone number, just dial 1-800-811-5146, and your call will be re-directed. You will get a live answer from 8:00 a.m. to 8:00 p.m., seven days a week.

Map of South West CCAC offices

London – Head Office
356 Oxford Street West
London, ON N6H 1T3

TTY: 519-473-9626
        or 1-800-811-5147
Fax: 519-472-4045

 
Office Hours: 8:30 am – 4:30 pm Monday–Friday
Client Services Access: 8:00 am – 8:00 pm Daily (including weekends and holidays)

Email: info-london@sw.ccac-ont.ca

 

Owen Sound
1415 First Avenue West
Suite 3009
Owen Sound, ON N4K 4K8

Fax: 519-371-5612

 
Office Hours: 8:30 am – 4:30 pm Monday–Friday
Client Services Access: 8:00 am – 6:00 pm Monday–Friday 
          8:30 am – 6:00 pm Weekends and holidays

St. Thomas
1063 Talbot St, Unit 70
St Thomas, ON N5P 1G4

Fax: 519-631-2236

 
Office Hours: 8:30 am – 4:30 pm Monday–Friday 
            See London after hours

Email: info-stthomas@sw.ccac-ont.ca

Seaforth 
32 Centennial Drive
P.O. Box 580
Seaforth, ON N0K 1W0

Admin Fax: 519-527-1255
Client Services Fax:
                519-527-0470

 
Office Hours: 8:30 am – 4:30 pm Monday–Friday 
            See Stratford after hours

Stratford 
65 Lorne Avenue East
Stratford, ON N5A 6S4

Admin Fax: 519-273-2139
Access Fax: 
                 519-273-2847

 
Office Hours: 8:30 am – 4:30 pm Monday–Friday 
Client Services Access: 8:00 am – 8:00 pm Monday-Friday
          8:30 am – 4:30 pm Weekends and holidays

Strathroy 
395 Carrie Street, Suite 311
Strathroy, ON N7G 3C9

Fax: 519-245-3028

 
Office Hours: 8:30 am – 4:30 pm Monday–Friday
          See London after hours

Walkerton  
15 Ontario Rd, RR 2 
Walkerton, ON N0G 2V0

Fax: 519-881-1425

 
Office Hours: 8:30 am – 4:30 pm Monday–Friday 
          See Owen Sound after hours
           

Woodstock 
1147 Dundas Street
Woodstock, ON N4S 8W3

Fax: 519-539-0065

 
Office Hours: 8:30 am – 4:30 pm Monday–Friday
          See Stratford after hours

Email: info-woodstock@sw.ccac-ont.ca

Most hospitals in the South West region are staffed with South West CCAC personnel
during daytime hours. Ask your local hospital staff how to get in touch with the
on-site CCAC staff to access CCAC services.

Map of South West Hospitals

Technical Feedback

Email Us to report technical difficulties only with the web site (communications carried
over the Internet are neither secure nor verifiable. For privacy and security reasons,
please do not include your personal health information such as health card numbers
in your e-mail).