The South West CCAC protects the privacy of your personal health information based on the requirements of the Ontario Personal Health Information Protection Act, 2004.
We inform you of the personal health information that we collect, and safeguards we have to protect your personal information to the levels required by the legislation.
What is personal health information?
Personal Health Information includes things like your name, address, gender, age, and health card number. It also includes your health status and care needs.
If you have any questions regarding our privacy policies, access to your record, correction of information, or if you have a privacy complaint, you may contact our Chief Privacy Officer by phone at 1-866-559-5111 or by mail at:
South West CCAC
Attn: Privacy Officer
356 Oxford St W
Community Care Access Centre believes in the basic right of individuals to their privacy. We use 10 internationally accepted principles to guide us in safeguarding personal health information.