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What We Do

Learn More About Us

Your Community Care Access Centre (CCAC) connects you with the care you need, at home and in your community:

In total, there are 14 CCACs in communities across Ontario that are funded by Local Health Integration Networks through the Ministry of Health and Long-Term Care. This means that, through your tax dollars, CCAC advice and services are covered by OHIP.

Each CCAC is staffed by caring and knowledgeable professionals who will assess your needs, determine your requirements for care, answer your questions and develop a customized care plan that meets your individual needs. Then, if services are provided to you by your CCAC, we’ll arrange for quality healthcare professionals – nurses, physiotherapists, social workers, registered dietitians, occupational therapists, speech therapist and personal support workers – to provide a range of care and supportive services to help support you at home and help you enjoy the best possible quality of life.

Watch Our Video ... CCAC and You ... A Relationship You Can Trust

 Watch Our Video ... 
CCAC and You
A Relationship You Can Trust


View this unscripted, documentary-style video that introduces some of our services
and illustrates the relationships between
our staff and the people they serve.  

Our Vision and Mission

All of our employees – from your Care Coordinator to the administrative staff and management – are dedicated to realizing our Vision and Mission.

Our Vision:

Outstanding care – every person, every day.

Our Mission:

To deliver a seamless experience through the health system for people in our diverse communities, providing equitable access, individualized care coordination and quality health care.

Ready to learn more? Contact Us.