Quality and Transparency
On Monday, December 15, 2008, Ontario Health Minister David Caplan announced the government’s strategy to improve the quality and transparency in the delivery of home and community care services for Ontarians.
The announcement built on work that CCACs have already begun to develop. CCACs have one consistent process for measuring and reporting on clients’ and caregivers’ experiences with our services. CCACs will partner with the Ministry of Health and Long‐Term Care, Local Health Integration Networks, the Ontario Health Quality Council, other experts, and our community health care providers to implement this landmark provincial strategy.
Provincially, CCACs currently report on a variety of measurements, click here to view.
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We are pleased to share with you our first ever interactive CCAC Quality Report. The purpose of this report is to tell the story of where the CCAC sector came from and where we are going in our strategy to continuously improve the quality of care we deliver and the overall client experience for Ontarians who need the care of a CCAC.
The report is meant to measure how well CCACs deliver quality care while also providing examples of the type of innovative programs, partnerships and system integration we are working on, together with our partners, to achieve.
The CCAC Quality Report will complement existing and future reporting efforts of our funders, including the Ministry of Health and Long-Term Care, the LHINs, and other dedicated organizations, such as the Ontario Health Quality Council.
We welcome your ongoing feedback, and we thank you for reading this report.
(Click here to view report) |
Broader Public Sector Expenses Directive
The Central CCAC is bound by the Broader Public Sector Expenses Directive issued by Management Board of Cabinet effective April 1, 2011. Accordingly, the Central CCAC has established expense rules applicable to Board Members, employees and consultants and contractors engaged by the organization, providing consulting or other services. The expense rules apply to travel, meal and hospitality expenses.
- Click HERE to read Central CCAC's Expense Policy.
- Click HERE to read the Broader Public Sector Expenses Directive issued by Management Board of Cabinet effective April 1, 2011.
Broader Public Sector Procurement Directive
- Click HERE to read the Broader Public Sector Procurement Directive issued by Management Board of Cabinet effective April 1, 2011.
