Choosing A Home

Questions to consider when choosing a long-term care home

The home:

• Are the staff friendly?
• Do you sense an atmosphere of warmth and concern?
• Do residents look content and well cared for?
• Is there a tone of dignity and respect for the residents?
• Is the home convenient for friends and family to visit?
• Can you bring your own furnishings?
• What services are available at an extra charge? (e.g., hairdressing, foot care)

Personal Choices

• Is there flexibility around visiting hours?
• Are the activities at the home interesting and appealing?
• Can you arrange to sample an activity at the home?
• Is public transportation available?
• What are the policies around smoking and alcoholic beverages?
• Is the home able/willing to meet your religious/cultural needs?

Family Involvement

• Are Family Council minutes posted?
• Is there a Family Council member available to speak to you?

Food

• Is the home able/willing to meet your dietary needs?
• Are the menus appealing?
• Can residents bring in their own food?
• Can you arrange to sample a meal?

Medical Support

• Can your family doctor continue to provide care?
• What special needs can the home accommodate? (e.g., oxygen, scooters, electric wheelchairs)

Governance

• Is the home accredited?
• Have you reviewed the long-term care home's Inspection Report(s)?
• Did you review the Health Quality Ontario Website (www.hqontario.ca ) for unbiased information about the Quality of Ontario's long-term care homes?
• How is billing arranged?

You may also want to contact Concerned Friends of Ontario Citizens in Care Facilities, a volunteer organization that can provide a more extensive checklist for selecting a long-term care home. They can be reached at 416-489-0146 or online at www.concernedfriends.ca .

To search for a long-term care home visit our Long-Term Care Directory.