Publications & Reports

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2/27/2013	2011-2012 CCAC Quality Report
	The third annual CCAC Quality Report 2011-2012, Putting people at the heart of all we do, is aligned with the goals laid out in Ontario's Action Plan for Health Care. This years report measures the performance of CCACs, demonstrates their progress and sets targets for continuous quality improvement. Read the CCAC Quality Report

12/7/2012	Report on the Central CCAC Multi-Sector Accountability Agreement (M-SAA) 2011-2012
	To view the Central CCAC Multi-Sector Accountability Agreement (M-SAA) report click HERE. To view the Central CCAC Multi-Sector Accountability Agreement (M-SAA) report in French click HERE.

12/6/2012	Central CCAC Annual Report 2011-2012
	To view a copy of the Central CCAC's 2011-2012 Annual Report click HERE. To view a copy of the Central CCAC's 2011-2012 Annual report in French click HERE.

9/11/2012	Central CCAC 2011-2012 Financial Statement
	To view a copy of the Central CCAC's Financial Statement (year ending March 31, 2012) click here. To view a copy of the Central CCAC's Financial Statement (year ending March 31, 2012) in French click here.

3/6/2012	2010-2011 CCAC Quality Report
	Through the 2010 – 2011 CCAC Quality Report, we have applied a solution-focused approach to demonstrate how we are advancing four of Ontario’s health care priorities: 1. keeping more people safe at home 2. increasing access to healthcare services 3. smoothing transitions between healthcare services 4. sustaining quality care To view a copy of the report click HERE

2/9/2012	Central CCAC Receives Full Accreditation with Exemplary Standing
	The Central CCAC has been accredited with exemplary standing by Accreditation Canada. To view a copy of the report click here.

9/26/2011

CCAC Qualilty Report

CCACs tell the story of our strategy to continuously improve quality of care for Ontarians, including:

Showing how we measure our efforts to deliver quality care;
Sharing information about who we are and what we do;
Presenting innovative programs, partnerships and examples of system integration being delivered to provide higher quality, higher value to our healthcare system.

CLICK HERE to view the CCAC Quality Report

8/31/2011	Central CCAC Annual Report 2010-2011 and Financial Statements
	To view a copy of the Central CCAC's 2010-2011 Annual Report click here To view a copy of the Central CCAC's 2010-2011 Annual Report in French click here To view a copy of the Central CCAC's Financial Statements (year ending March 31, 2011) click here. To view a copy of the Central CCAC's Financial Statements (year ending March 31, 2011) in French click here.

7/5/2011	Central CCAC Strategic Plan 2011-2014
	We are pleased to announce the Central CCAC's Strategic Plan 2011-2014. To view a copy of the Strategic Plan click here.

2/2/2011	CCAC Quality Report
	We are pleased to share with you our first ever interactive CCAC Quality Report. The purpose of this report is to tell the story of where the CCAC sector came from and where we are going in our strategy to continuously improve the quality of care we deliver and the overall client experience for Ontarians who need the care of a CCAC. (Click here to view report)

10/15/2010	Central CCAC Annual Report 2009-2010 and Financial Statements
	To view a copy of the Central CCAC's 2009-2010 Annual Report click here. To view a copy of the Central CCAC's 2009-2010 Annual Report in French click here. To view a copy of the Central CCAC's Financial Statements (year ending March 31, 2010) click here. To view a copy of the Central CCAC's Financial Statements in French (year ending March 31, 2010) click here.

4/19/2010	Assessing Capacity for Admission to Long-Term Care Homes
	Capacity evaluation for admission into a Long-Term Care Home can be a complex and difficult responsibility for evaluators. Assessing Capacity for Admission to Long-Term Care Homes, A Training Manual for Evaluators, has been developed to provide a single and comprehensive source of information regarding Capacity Evaluations. To view a copy of this manual click here.

12/24/2009

Accessible Customer Service policy available on the site

The Accessibility for Ontarians with Disabilities Act (AODA), 2005 was created to ensure that goods and services provided in Ontario are accessible to people with disabilities, and that persons with disabilities are treated with respect, dignity and equality. The Central CCAC is committed to providing respectful services that focus on the unique needs of the individual. You may click on the following link to read our Accessible Customer Service policy, and visit our Feedback About Your Experience page to learn more.

12/23/2009	New brochures (and our "About Us" brochure in alternate languages)
	To our Brochures section, we've added copies of our "About Us" brochure in Italian, Portuguese, Ukrainian, Polish, Russian, Spanish, and Chinese. We've also added brochures for our Child and Family services, and for our Balance of Care Program.